Overview
Foundations
8 FB - Foundation Bridge v2 to v3
Intermediate
8 IPSR - Service Desk, Incident & Problem v2
8 IPRC - Change, Release & Configuration v2
8 RCV - Release, Control & Validation v3
8 OSA - Operational Support & Analysis v3
8 SOA - Service Offerings and Agreements v3
8 PPO - Planning, Protection and Optimizing v3
8 SS - Service Strategy v3
8 ST - Service Transition v3
8 SO - Service Operations v3
8 CSI - Continual Service Improvement v3
Expert
8 SMB - Service Mgr. Bridge v2 to v3
8 SM - Service Manager v2 (3 sessions)
8 MLC - Managing Through The Lifecycle v3
Simulations
8 A13 - Apollo 13 ITSM Workshop*
8 G@P - Grab a Pizza Workshop*
Ask us about our Intermediate v3 Workshops - a custom focus, 60% of the time & cost!
Duration
8 2-4 hours
8 4-8 hours
8 1½ day
8 2½ days
8 3 days
8
5 days
8 5 days
8
8 5 days
8 5 days
8 5 days
8 5 days
8 3 days
3 days
3 days
3 days
3 days
8 5 days
813 days
8 5 days
8 1 day
8 1 day
8
Public Fee
8NA
8NA
8NA
8NA
8$1,695
8
NA
8NA
8
8$2,895
8$2,895
8$2,895
8$2,895
8$1,895
$1,895
$1,895
$1,895
$1,895
8$2,895
8$6,995
8NA
8NA
8NA
* ITIL certifications do not exist for these courses.
Any of these courses can be booked at your site at your convenience.
Our "Always Fair" pricing provides discounts ranging from 15-50% per student for on-site training.
We gladly do courses with subject matter or duration tailored to your specific ITIL adoption roadmap.
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AmerIT Learning is an EXIN accredited, full service provider of V2, V3 ITIL / IT Service Management (ITSM) training and certification.